Cookie Policy Endpoint Protection
FSI Defence Security™
Endpoint Protection
Operated by Frank System Inc.
1. What Are Cookies?
Cookies are small text files or similar pieces of information that may be stored on your computer, phone, tablet, or other internet-enabled device when you visit a website.
Cookies allow a website to recognize a browser or device and remember certain information between visits or page requests.
This Cookie Policy explains how Frank System Inc. ("Frank System Inc.", "we", "us", or "our") may use cookies and similar technologies on websites and online services associated with FSI Defence Security Endpoint Protection ("FSI Defence Security", the "Service", or the "Website").
2. Why We Use Cookies
Cookies and similar technologies may be used for legitimate operational, security, functional, analytical, and communication purposes.
Depending on the Website and features in use, cookies may help us to:
- Keep customers securely signed in
- Maintain website sessions
- Protect forms and account functions against abuse
- Remember selected preferences
- Maintain shopping or checkout functionality
- Understand how visitors use the Website
- Measure website performance
- Detect suspicious or fraudulent activity
- Improve website functionality and user experience
3. Types of Cookies We May Use
3.1 Strictly Necessary Cookies
These cookies are necessary for core Website functionality. They may be used to maintain secure sessions, authenticate customers, protect forms, and provide features that customers have specifically requested.
Because these cookies may be necessary for the Website to function, disabling them may prevent certain account, login, checkout, security, or other features from operating correctly.
3.2 Security Cookies
Security-related cookies or similar technologies may be used to help protect customer accounts, prevent unauthorized activity, detect abuse, and maintain the integrity of the Website.
3.3 Functional Cookies
Functional cookies may allow the Website to remember choices or settings made by a visitor or customer.
These may include preferences that improve the convenience or consistency of subsequent visits.
3.4 Analytics and Performance Technologies
Where analytics tools are enabled, we may use cookies or similar technologies to understand traffic, page usage, performance, and general interaction with the Website.
Analytics information may help us identify technical problems, improve website content, and understand general usage patterns.
3.5 Marketing or Advertising Technologies
If marketing or advertising technologies are used on a particular Website or campaign, those technologies may collect information about interactions with advertisements or pages in accordance with the applicable third-party provider's terms and privacy policy.
Such technologies will only be used where appropriate and subject to applicable legal requirements.
4. Session Cookies
Some cookies are temporary session cookies. These cookies may be used while you browse the Website and may expire when the browser session ends or after a defined period.
Session technologies may be used for functions such as customer authentication, checkout, account navigation, and security controls.
5. Persistent Cookies
Some cookies may remain on your device for a defined period after you close your browser.
Persistent cookies may be used to remember preferences, recognize returning visitors, support analytics, or perform other legitimate functions.
6. Similar Technologies
In addition to traditional browser cookies, websites may use technologies such as local storage, pixels, tags, scripts, or similar mechanisms for functionality, security, analytics, or measurement.
When this policy refers to "cookies," it may also refer to these substantially similar technologies where appropriate.
7. Login and Account Cookies
When you access a customer account, we may use session cookies or similar technologies to maintain your authenticated session.
These technologies may help the Website determine that requests are associated with an authenticated customer session.
Authentication cookies should not be shared with other persons.
8. Security and Fraud Prevention
Cookies and related technologies may be used to detect suspicious behavior, prevent abuse, protect account functionality, and help maintain the security of our Website and systems.
Security technologies may operate independently from optional analytics or marketing technologies.
9. Third-Party Services
Certain third-party services used by Frank System Inc. may place or access cookies or similar technologies when their services are integrated with our Website.
Examples may include providers involved in:
- Payment processing
- Website analytics
- Security and fraud prevention
- Customer support
- Website infrastructure
- Advertising or campaign measurement, where enabled
Third-party providers may process information according to their own privacy policies and terms.
10. Payment and Checkout
Our payment and checkout process may involve third-party payment services, including Authorize.Net or another payment processor used by Frank System Inc.
Payment providers may use cookies or similar technologies as necessary for payment security, fraud prevention, authentication, or payment functionality.
Payment processing is also subject to the applicable payment provider's privacy policy and terms.
11. Managing Cookies Through Your Browser
Most modern web browsers allow users to control cookies through browser settings.
Depending on your browser, you may be able to:
- View stored cookies
- Delete existing cookies
- Block some or all cookies
- Allow cookies only from selected websites
- Receive notifications before cookies are stored
Browser controls vary by browser and device.
12. Effect of Disabling Cookies
If you disable or block cookies, some Website functions may not operate correctly.
Depending on which cookies are disabled, you may experience problems with:
- Customer login
- Account sessions
- Checkout functionality
- Security controls
- Saved preferences
- Other interactive features
Blocking optional cookies may have less impact on core Website functionality than blocking strictly necessary cookies.
13. Cookie Consent
Where applicable law requires consent for particular categories of cookies or similar technologies, Frank System Inc. will use appropriate consent mechanisms where required.
Strictly necessary technologies may be used where legally permitted without separate consent because they are required to provide a service specifically requested by the user or to operate the Website.
14. Do Not Track Signals
Browser "Do Not Track" or similar signals may not be uniformly supported across browsers and technologies.
Where applicable law requires a particular response to such a signal, we will handle it in accordance with applicable requirements.
15. Personal Information
Cookies may sometimes be associated with information that can identify or relate to a particular user or device.
Our collection and use of personal information is described in our Privacy Policy .
16. Data Security
We use reasonable safeguards designed to protect information processed through our Website and associated systems.
However, no website, internet transmission, browser, or electronic storage system can be guaranteed to be completely secure.
17. Retention
Cookie and related technology data may be retained for different periods depending on the purpose for which it is collected.
Session information may expire relatively quickly, while certain security, analytics, or business records may be retained longer where reasonably necessary.
18. Children's Privacy
Our Website and Service are not intended to knowingly collect information from children where prohibited by applicable law.
If you believe that a child has provided personal information through our Website in circumstances where such collection is not permitted, please contact us.
19. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our Website, technologies, service providers, legal requirements, or business practices.
The "Last Updated" date at the beginning of this policy indicates when the policy was most recently revised.
20. Relationship to Our Privacy Policy
This Cookie Policy explains our use of cookies and similar technologies. For information about the broader collection, use, disclosure, and retention of personal information, please review our Privacy Policy .
21. Contact Information
Frank System Inc.
FSI Defence Security™
Endpoint Protection
Operated by Frank System Inc.
20 Bailey Cir
Dover, DE 19901
USA
Customer Service:
Customerservice@franksystem.com
Technical Support:
Support@franksystem.com
Billing:
Billing@franksystem.com